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Green mobile bicycle service van parked on a paved path with three cyclists standing nearby. Green meadow and historic brick towers in background.

Services

The key aim of our comprehensive services is to ensure that you enjoy your bike tour with Velociped to the full. Whether an individual tour or a guided group tour, you can rely on our service.

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All-carefree service for individual tours
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Services guided tours
03

Extension
04

Online payment by credit card
05

Velociped bike tour guide (APP)
06

Digital travel documents
07

FAQ
Stone bridge with two arches reflected in the Vils river in Amberg. Cyclists on path beside water, willow tree on right, medieval tower visible.
iPhone mounted on bicycle handlebars displaying cycle route navigation app with blue route line and location markers on map.

All-carefree service for individual tours

Well equipped with our detailed tour documents you determine your personal daily routine, the highlights of your tour as well as where and how long you are going to stay. All our individual tours include our special all-carefree service for individual tours:

Overview

  • Accommodation incl. breakfast
  • Room with shower/bath/WC
  • Luggage transport
  • Digital route guidance via smartphone app for almost all journeys
  • Tips for tour preparation
  • Touristic information
  • 7 days hotline service
Green Mercedes-Benz Sprinter van with 'Service/Mobil' and Velociped branding driving on a country road surrounded by green trees.

Details

Aerial view of Zollenspieker Fährhaus with white historic building and red tile roof beside the Elbe River, surrounded by green trees.
©
Zollenspieker Fährhaus
Elegant breakfast buffet at Hotel Mövenpick Münster with fresh fruits, juices, and hot dishes. White orchids and modern interior design.
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Hotel Mövenpick Münster
Four blue metal luggage carts loaded with stacked suitcases in various colors including red, orange, pink, black, and gray against a white wall.
©
TonyPrats auf Pixabay
iPhone mounted on bicycle handlebars displaying cycle route navigation app with blue route line and location markers on map.
Hand holding orange and black Garmin eTrex 20x GPS device displaying a map on a dirt trail with green vegetation and hills in background.
©
jkdberna auf Pixabay
Green e-bike with rear rack parked on paved bridge in Bad Ems. Hills with buildings and blue sky with clouds visible in background.
Münsterland castle guide book on wooden table with wine glass and bread basket, overlooking a lake with boats and trees in background.
©
Velociped Fahrradreisen
Four Velociped team members in a green meadow. Woman in yellow top on phone, two people in green shirts sitting, man with bicycle.
Aerial view of Zollenspieker Fährhaus with white historic building and red tile roof beside the Elbe River, surrounded by green trees.
©
Zollenspieker Fährhaus

For all of our individual tours we offer you either comfortable hotels or good family-owned guesthouses. You may, often, even choose between these two different standards:

Category B: family-run inns and smaller hotels
Category A: comfortable middle-class hotels
Category Charme: hotels with a special ambience

All rooms are equipped with shower/bath and WC, and offer a comfort as corresponds to the category selected. We think that an eventful day on the bike deserves a pleasant end.

Elegant breakfast buffet at Hotel Mövenpick Münster with fresh fruits, juices, and hot dishes. White orchids and modern interior design.
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Hotel Mövenpick Münster

You'll always go fortified on tour. Breakfast is included in all our individual tours. For dinner, we'll provide you recommendations for good restaurants.

Four blue metal luggage carts loaded with stacked suitcases in various colors including red, orange, pink, black, and gray against a white wall.
©
TonyPrats auf Pixabay

We also organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled.

iPhone mounted on bicycle handlebars displaying cycle route navigation app with blue route line and location markers on map.

For almost all our tours we provide the travel documents with tourist information, maps and GPS-based route guidance as an app for your smartphone. In this way, you always have all the information relating to the individual day tours immediately available. Each sight is explained, special daily tips are stored and each recommended café and restaurant are precisely listed and therefore easy to find. On the digital map you can see exactly where you are and whether you are still on the right path. The app is free to download. After booking, we will be happy to provide you with the digital travel guide for your trip. You will receive all information about this with the travel documents.

Hand holding orange and black Garmin eTrex 20x GPS device displaying a map on a dirt trail with green vegetation and hills in background.
©
jkdberna auf Pixabay

In addition, we can also provide GPS tracks for your trip on request and send them to you by e-mail free of charge. You can use these for digital route guidance on your smartphone with an app of your choice or on your own GPS device.
A short video on GPS navigation with an iPhone and the app „MapOut“ can be found here.

Green e-bike with rear rack parked on paved bridge in Bad Ems. Hills with buildings and blue sky with clouds visible in background.

On request, we put a rental bike at your disposal and book additional lodging in one or more of our hundreds of contractual hotels for you. For many individual tours, we offer you the booking of a transfer back to the hotel where your tour started.

Münsterland castle guide book on wooden table with wine glass and bread basket, overlooking a lake with boats and trees in background.
©
Velociped Fahrradreisen

We book your rooms at the requested hotel category, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.

Four Velociped team members in a green meadow. Woman in yellow top on phone, two people in green shirts sitting, man with bicycle.

During your trip, we are also on duty for you at the weekend in case of emergency and can be reached by phone 7 days a week.

Services guided tours

On the guided tours you travel with a group of like-minded individuals and can enjoy support and assistance throughout from our on-site tour guides. The tours take place on specified dates. If not stated otherwise in the travel description, the minimum number of participants in group tours is 8. This number must be reached until 4 weeks before the date of departure.
Our guided tours services covers the following services:

Large guided cycling group on a paved road under blue sky. Lead cyclist in blue jacket waves while riding, with many participants following behind.
Hotel room balcony with brown chairs and table overlooking Koblenz cityscape with colorful buildings and Rhine River view.
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Hotel Kleiner Riesen Koblenz
Breakfast tray with croissant, fresh berries, cereal bowl, two plates with fried eggs, bacon, toast, and sausages, plus cutlery and condiments.
©
Paul_DAPARocks auf Pixabay
Cyclists on tree-lined path to Ferrara with cobblestone surface. Canal visible on left, mature trees creating green canopy overhead.
Multiple brass luggage carts loaded with colorful suitcases in red, pink, black, and polka dot patterns with luggage tags on a brick pavement.
©
JamesDeMers auf Pixabay
Group of cyclists riding green e-bikes on a paved cycle path near Marburg. Blue sky, green fields, and hills visible in the background.
Christine sits at a white office desk wearing a burgundy sweater and headset, smiling while working on a laptop in a modern office.
Hotel room balcony with brown chairs and table overlooking Koblenz cityscape with colorful buildings and Rhine River view.
©
Hotel Kleiner Riesen Koblenz

During our guided tours you will be accommodated in mid-class-hotels or good guesthouses.

Breakfast tray with croissant, fresh berries, cereal bowl, two plates with fried eggs, bacon, toast, and sausages, plus cutlery and condiments.
©
Paul_DAPARocks auf Pixabay

The biker breakfast is always included and will fortify you before you start to padel. If desired, your tour guide will organise a picnic in beautiful natural surroundings at lunch time, depending on availability and weather conditions. In the evening we always have a table reserved in a restaurant for a meal together. We also see to attend your special wishes. For instance, if you are vegetarian simply let us know on the registration form.

Cyclists on tree-lined path to Ferrara with cobblestone surface. Canal visible on left, mature trees creating green canopy overhead.

The guide accompanies the group all the time. He knows the routing like the back of his hand, gives you details on places of interest at the roadside and takes your sudden wishes and demands into consideration.

Multiple brass luggage carts loaded with colorful suitcases in red, pink, black, and polka dot patterns with luggage tags on a brick pavement.
©
JamesDeMers auf Pixabay

We organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled. In case that a service-coach (toureigener Begleitbus) is with your group all the time, it does not only carry your luggage but also can take tired bikers for some distance. 

Group of cyclists riding green e-bikes on a paved cycle path near Marburg. Blue sky, green fields, and hills visible in the background.

On request, we put a rental bike at your disposal.

Christine sits at a white office desk wearing a burgundy sweater and headset, smiling while working on a laptop in a modern office.

We book your rooms in the requested mid-class-hotels or guesthouses, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.

Extension

Do you think you might like the starting location or the destination of your bike tour so much that you would decide to stay there longer? Or do you want to begin you holiday passing one week on your own in the respective region? No problem, we will organise everything for you. The price for additional nights are stated under the respective tour. Simply state in your booking form where and how long you'd wish to stay.

Red hammock suspended over sparkling lake water with person's legs and blue sneakers visible. Green foliage frames the scene above.
©
Surprising_Media auf Pixabay

Online payment by credit card

Secure and convenient online payment

With Velociped you can pay either by bank transfer or online with your credit card (Visa- or Mastercard). For our online payment service we use a system of the Volksbanken Raiffeisenbanken. It is easy to use and offers you the highest possible online security. For customers from EU countries, payments to Velociped by credit card are also free of charge.

Please note!

When paying by credit card from a non-EU country, a fee of 3 % of the invoice amount will be charged.

 

Pay online by credit card >

Close-up of a hand holding a blue credit card with red and orange logo circles, extending it forward for payment.
©
jarmoluk auf Pixabay

The Velociped bike tour guide (APP)

THIS IS HOW OUR DIGITAL TRAVEL GUIDE WORKS:

The Velociped Cycling Tour Guide offers digital travel guidance via app for your next Velociped original tour.

During the tour, you have all relevant information at your fingertips on your smartphone and are guided to your respective daily destination via GPS navigation on elaborated routes. In addition, sights, recommended stops and cycle service stations as well as your accommodation are displayed directly on the map and are backed up with tourist information.

The app is free of charge and works on all commercially available smartphones (both Android and iPhone).

You will automatically receive the access data for downloading the booked tour with your travel documents before the start of the tour.

Smartphone showing Velociped Guide app store page with green install button, app screenshots, and German text describing features.
Smartphone showing Velociped app step 2 with booking number input field, Weiter button, and green-blue gradient background with company logo.
Smartphone displaying Guibo app with castle image labeled 'Lahn-Klassiker ab Marburg' showing cyclists at medieval castle.
Smartphone displaying Velociped app interface with travel overview for Marburg trip, showing sections for itinerary, worth knowing, and service.
Mobile app screen showing Bad Ems-Koblenz route with riverside town image and list of accommodation options including hotels and guesthouses.
Smartphone displaying Velociped app interface with route guidance instructions from Bad Ems to Koblenz, showing German text and navigation icons.
Smartphone displaying Velociped app route profile with elevation chart, route data showing 20km distance, 240m ascent, and measured data section.
Smartphone displaying Gubio app with topographic map showing winding river and numbered waypoint markers along cycling route.
Smartphone showing Velociped bike workshop app with map view of Radsport Regenhardt location, green banner, and contact buttons.
Smartphone showing Velociped Guide app store page with green install button, app screenshots, and German text describing features.

You can find our app under the name "Velociped" in the Apple App Store and the Google Play Store. Download the app to your phone and open it (1).

Here you can download the Velociped bike tour guide app to your mobile phone for:

> Android smartphone (Google Play Store)

> Apple iPhone (AppStore)

Important basic settings
In the settings of your mobile phone, allow the app to access your location so that you can see where you are during route guidance as well as notifications so that you can receive push messages in the lock screen.

Smartphone showing Velociped app step 2 with booking number input field, Weiter button, and green-blue gradient background with company logo.

Under "Booking number" enter the download code we sent you by email and confirm by clicking "Next" (2). Now the travel documents will be downloaded to your smartphone. This may take several minutes. We recommend using a WLAN connection. After downloading, the travel documents are available to you until one week after the end of the journey and then expire automatically. Two different mobile devices can be used per traveller.

Smartphone displaying Guibo app with castle image labeled 'Lahn-Klassiker ab Marburg' showing cyclists at medieval castle.

Travel information
You can access the travel information by tapping on the preview image (3).

Smartphone displaying Velociped app interface with travel overview for Marburg trip, showing sections for itinerary, worth knowing, and service.

Menu
In the menu, you will find the Area Map and the respective daily stages, as well as all information worth knowing about the journey (4).

Select travel day (5)
To access the route guidance and the detailed information for the daily stage, select the respective day of the journey.

Mobile app screen showing Bad Ems-Koblenz route with riverside town image and list of accommodation options including hotels and guesthouses.

All information about the route (6)
Under "Route" you can access the detailed information for the day's stage as well as the route guidance.

Sights at a glance
On your way (7): In the list "On your way" you will find an overview of all the sights, places to stop for refreshments, cycle repair shops and hotels relevant for the day. Information such as addresses, telephone numbers and opening hours for the stations of the day's stage are provided.

Smartphone displaying Velociped app interface with route guidance instructions from Bad Ems to Koblenz, showing German text and navigation icons.

Details (8): Under "Details" you will find the most important information about this stage.

Smartphone displaying Velociped app route profile with elevation chart, route data showing 20km distance, 240m ascent, and measured data section.

Data (9): The menu item "Data" shows you the altitude profile with your current position. This gives you an overview of how many kilometres and metres of altitude you have already covered and what is still ahead of you.

Smartphone displaying Gubio app with topographic map showing winding river and numbered waypoint markers along cycling route.

Map and route guidance
Map (10): Tap on "Map". Enlarge the map with two fingers. Now you can see your current position as an orange dot and the route you want to follow as a blue line.

Map menu (11) (from top to bottom):
- Align map in direction of travel or north
- Centre the map on your current location
- Start/stop navigation: start with direction arrow, stop with X

How do I get information on interesting locations?

All places of interest, recommended stops, cycle repair shops and hotels are marked with a symbol on the map (12). Tap on the symbol and the information we have provided will appear immediately.

Smartphone showing Velociped bike workshop app with map view of Radsport Regenhardt location, green banner, and contact buttons.

In addition, you can use the three buttons displayed (13) to switch to the official website of the places of interest, call them or have yourself navigated there.
Note: Opening internet links and navigating to points of interest and starting points only work in ONLINE mode!

digital travel documents for more sustainability

For almost all of our tours, we provide our travel documents digitally (via smartphone app with the Velociped Cycling Tour Guide and, on request, also as GPS tracks for digital route guidance via smartphone with an app of your choice or on your own GPS device).

Of course, you will continue to receive your travel documents from us in printed form. They contain the same information that we also make available to you digitally in our smartphone app (tourist information, route descriptions, recommended stops, sights and service stations).

Please indicate your wish regarding the travel documents when booking your trip.

Person holding smartphone displaying digital cycling map app while sitting outdoors with bicycle visible in background.
©
Hessen Tourismus Roman Knie

Quer questions - our answers

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To ensure that you can travel completely carefree at all times, we transport your luggage on all our tours. This applies to both our individual cycling tours and our guided tours. You don't have to worry about a thing, because we make sure that your luggage is waiting for you at your next destination from stage to stage. You drop off your luggage at the reception at 9:00 a.m., our transporter picks it up and brings it to your next hotel by 6:00 p.m. at the latest.

You organise your arrival and departure yourself and decide whether you want to travel by train, car or other means.

Unfortunately, it is not possible to book by telephone alone. However, we are happy to take your details and requests over the phone. However, in order for us to be able to firmly book your desired trip, we then need a written OK from you.

Once your trip has been confirmed, you will receive an invoice from us. You can pay this conveniently by bank transfer or use the online payment system for credit card payments offered on our website.

The services for each bike tour may vary slightly. Details about the services included can be found in the “Services / Info” section for each tour.

No, because we work on request and book the available partner hotels that we inquire about after receiving your binding booking request.
You are welcome to ask us for a sample hotel list for a desired tour and specify your hotel preferences. We will then try to fulfill them. Alternatively, we will book accommodations of the same standard.

Velociped offers many different types of bike tours, so there is something for everyone:

  • Velociped Original Tours
  • Travel by bike & boat
  • Star bike tours
  • Round trips
  • Wine and gourmet tours
  • Short tours
  • Charm tours
  • Leisurely tours
  • Group tours
  • Sporty tours
  • Family trips

You can find detailed information about the individual trips under our tour types.

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Large white envelope icon overlaid on scenic countryside with cyclists on gravel path through green fields under blue sky with trees.
You now receive special conditions when you book a trip.