Services
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Services
Services
The key aim of our comprehensive services is to ensure that you enjoy your bike tour with Velociped to the full. Whether an individual tour or a guided group tour, you can rely on our service.
Well equipped with our detailed tour documents you determine your personal daily routine, the highlights of your tour as well as where and how long you are going to stay. All our individual tours include our special all-carefree service for individual tours:
For all of our individual tours we offer you either comfortable hotels or good family-owned guesthouses. You may, often, even choose between these two different standards:
If you prefer smaller, family-owned guesthouses or hotels, we recommend you our category B. Should you prefer comfort hotels, our category A would be the right choice. Anyhow: All rooms are equipped with shower/bath and WC, and offer a comfort as corresponds to the category selected. We think that an eventful day on the bike deserves a pleasant end.
You'll always go fortified on tour. Breakfast is included in all our individual tours. For dinner, we'll provide you recommendations for good restaurants.
We also organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled.
We'll provide you very exact maps and a detailed description of the routes. Frequently, routes are especially tagged leading to the selected destinations and to the nicest places of interest without any detours.
For some tours you also have the option of hiring a GPS device to ensure precise route navigation, upon provision of a deposit. This option is listed under “Prices & services” for the relevant tour.
Furthermore, the package includes a lot of indications and information as to the highlights at the roadside: whether it refers to architectural monuments, beauties of nature, or worthwhile museums. Thus, you'll never find closed doors or fail hidden places of interst.
On request, we put bike for rent at your disposal, obtain railway and plane tickets for you prior to travelling, or book additional lodging in one or more of our hundreds of contractual hotels for you. For many individual tours, we offer you the booking of a transfer back to the hotel where your tour started.
We book your rooms at the requested hotel category, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.
For example, in case of cycle defect or flooding that makes a continuation of your tour impossible: no problem, we also work during weekends and your can reach us 7 days in case of emergency.
On the guided tours you travel with a group of like-minded individuals and can enjoy support and assistance throughout from our on-site tour guides. The tours take place on specified dates. If not stated otherwise in the travel description, the minimum number of participants in group tours is 8. This number must be reached until 4 weeks before the date of departure.
Our guided tours services covers the following services:
During our guided tours you will be accommodated in selected mid-class-hotels or good guesthouses.
The biker breakfast is always included and will fortify you before you start to padel. If desired, your tour guide will organise a picnic in beautiful natural surroundings at lunch time, depending on availability and weather conditions. In the evening we always have a table reserved in a restaurant for a meal together. We also see to attend your special wishes. For instance, if you are vegetarian simply let us know on the registration form.
The guide accompanies the group all the time. He knows the routing like the back of his hand, gives you details on places of interest at the roadside and takes your sudden wishes and demands into consideration.
We organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled. In case that a service-coach (toureigener Begleitbus) is with your group all the time, it does not only carry your luggage but also can take tired bikers for some distance.
On request, we put bike for rent at your disposal.
We book your rooms in the requested mid-class-hotels or guesthouses, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.
Do you think you might like the starting location or the destination of your bike tour so much that you would decide to stay there longer? Or do you want to begin you holiday passing one week on your own in the respective region? No problem, we will organise everything for you. The price for additional nights are stated under the respective tour. Simply state in your booking form where and how long you'd wish to stay.
With Velociped you can pay either by bank transfer or online with your credit card (Visa- or Mastercard). For our online payment service we use a system of the Volksbanken Raiffeisenbanken. It is easy to use and offers you the highest possible online security. For customers from EU countries, payments to Velociped by credit card are also free of charge.
You would like to book a certain bike tour in the next season or the season after next but the tour dates are not online yet? Then use our trip reminder. With this reminder function you will receive an e-mail notification from us as soon as new dates for the trip and season you have chosen are available.
Select the trip for which you would like to receive a reminder and click on "trip reminder". Sign up with your e-mail address.
Holiday planning does not have to be an unsafe thing in times of Corona. With Velociped's 28 day cancel option, you can book your holiday early without the risk of cancellation costs.
This low-cost option (2% of the tour price) applies to all original Velociped tours in the 2021 season and allows you to cancel your booking free of charge up to 28 days before the start of the tour without giving any reason.
You can recognise this offer on the travel page and in the booking process by the marking "28 days cancel option".
Change travel date*
You have the option of rebooking any trip (with the exception of bike & boat) for a later date in this year free of charge up to 28 days before the start of the trip.
Rebook destination*
You can also change your booking to a different destination free of charge by prior arrangement. You can choose from a limited selection of alternative destinations.
* We ask for your understanding that rebookings are only possible within the scope of availability.
