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Services

The key aim of our comprehensive services is to ensure that you enjoy your bike tour with Velociped to the full. Whether an individual tour or a guided group tour, you can rely on our service.

All-carefree service for individual tours

Well equipped with our detailed tour documents you determine your personal daily routine, the highlights of your tour as well as where and how long you are going to stay. All our individual tours include our special all-carefree service for individual tours:

Overview

  • accommodation with breakfast
  • room with shower/bath/WC
  • luggage transport
  • cycling map with marked route
  • detailed route description
  • GPS tracks on request
  • touristic information
  • tips for tour preparations
  • 7 days hotline service

 

Details

Lodging

For all of our individual tours we offer you either comfortable hotels or good family-owned guesthouses. You may, often, even choose between these two different standards:

Category B: smaller family-run inns and hotels
Category A: comfortable middle-class hotels
Category Charme: hotels with a special ambience

All rooms are equipped with shower/bath and WC, and offer a comfort as corresponds to the category selected. We think that an eventful day on the bike deserves a pleasant end.

Board

You'll always go fortified on tour. Breakfast is included in all our individual tours. For dinner, we'll provide you recommendations for good restaurants.

Luggage transport

We also organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled.

The right route

We'll provide you very exact maps and a detailed description of the routes. Frequently, routes are especially tagged leading to the selected destinations  and to the nicest places of interest without any detours.

GPS navigation using your own smartphone or GPS device

In addition to our detailed map material, we can also provide you with GPS tracks for our trips. On request, we will send you the GPS tracks free of charge by e-mail. You can save all day tours on your smartphone or GPS device and easily and safely follow the planned day tour.
A short video on GPS navigation with a smartphone can be found here.

Digital travel guide (smartphone app)

In the future we will be able to provide all travel documents for our trips with tourist information, maps and GPS-based route guidance as an app for your smartphone. In this way, you always have all the information relating to the individual day tours immediately available. Each sight is explained, special daily tips are stored and each recommended café and restaurant are precisely listed and therefore easy to find. On the digital map you can see exactly where you are and whether you are still on the right path. The app is free to download. After booking, we will be happy to provide you with the digital travel guide for your trip (if already available). You will receive all information about this with the travel documents.

Places of interest

Furthermore, the package includes a lot of indications and information as to the highlights at the roadside: whether it refers to architectural monuments, beauties of nature, or worthwhile museums. Thus, you'll never find closed doors or fail hidden places of interst.

Additional reservations

On request, we put bike for rent at your disposal, obtain railway and plane tickets for you prior to travelling, or book additional lodging in one or more of our hundreds of contractual hotels for you. For many individual tours, we offer you the booking of a transfer back to the hotel where your tour started.

Tour preparations

We book your rooms at the requested hotel category, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.

7 days hotline service

For example, in case of cycle defect or flooding that makes a continuation of your tour impossible: no problem, we also work during weekends and your can reach us 7 days in case of emergency.

Services guided tours

On the guided tours you travel with a group of like-minded individuals and can enjoy support and assistance throughout from our on-site tour guides. The tours take place on specified dates. If not stated otherwise in the travel description, the minimum number of participants in group tours is 8. This number must be reached until 4 weeks before the date of departure.
Our guided tours services covers the following services:

Comfort hotels

During our guided tours you will be accommodated in selected mid-class-hotels or good guesthouses.

Board

The biker breakfast is always included and will fortify you before you start to padel. If desired, your tour guide will organise a picnic in beautiful natural surroundings at lunch time, depending on availability and weather conditions. In the evening we always have a table reserved in a restaurant for a meal together. We also see to attend your special wishes. For instance, if you are vegetarian simply let us know on the registration form.

Cycling guide

The guide accompanies the group all the time. He knows the routing like the back of his hand, gives you details on places of interest at the roadside and takes your sudden wishes and demands into consideration.

Luggage transport

We organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled. In case that a service-coach (toureigener Begleitbus) is with your group all the time, it does not only carry your luggage but also can take tired bikers for some distance. 

Additional reservations

On request, we put bike for rent at your disposal.

Tour preparations

We book your rooms in the requested mid-class-hotels or guesthouses, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.

Extension

Do you think you might like the starting location or the destination of your bike tour so much that you would decide to stay there longer? Or do you want to begin you holiday passing one week on your own in the respective region? No problem, we will organise everything for you. The price for additional nights are stated under the respective tour. Simply state in your booking form where and how long you'd wish to stay.

Online payment by credit card

Secure and convenient online payment

With Velociped you can pay either by bank transfer or online with your credit card (Visa- or Mastercard). For our online payment service we use a system of the Volksbanken Raiffeisenbanken. It is easy to use and offers you the highest possible online security. For customers from EU countries, payments to Velociped by credit card are also free of charge.

Please note!

When paying by credit card from a non-EU country, a fee of 3 % of the invoice amount will be charged.

 

Pay online by credit card

Trip reminder

New tour dates: This way you are informed first!

You would like to book a certain bike tour in the next season or the season after next but the tour dates are not online yet? Then use our trip reminder. With this reminder function you will receive an e-mail notification from us as soon as new dates for the trip and season you have chosen are available.

Trip reminder: This is how it works:

Select the trip for which you would like to receive a reminder and click on "trip reminder". Sign up with your e-mail address.

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