Services
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Services
Services
The key aim of our comprehensive services is to ensure that you enjoy your bike tour with Velociped to the full. Whether an individual tour or a guided group tour, you can rely on our service.
Well equipped with our detailed tour documents you determine your personal daily routine, the highlights of your tour as well as where and how long you are going to stay. All our individual tours include our special all-carefree service for individual tours:
For all of our individual tours we offer you either comfortable hotels or good family-owned guesthouses. You may, often, even choose between these two different standards:
If you prefer smaller, family-owned guesthouses or hotels, we recommend you our category B. Should you prefer comfort hotels, our category A would be the right choice. Anyhow: All rooms are equipped with shower/bath and WC, and offer a comfort as corresponds to the category selected. We think that an eventful day on the bike deserves a pleasant end.
You'll always go fortified on tour. Breakfast is included in all our individual tours. For dinner, we'll provide you recommendations for good restaurants.
We also organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled.
We'll provide you very exact maps and a detailed description of the routes. Frequently, routes are especially tagged leading to the selected destinations and to the nicest places of interest without any detours.
For some tours you also have the option of hiring a GPS device to ensure precise route navigation, upon provision of a deposit. This option is listed under “Prices & services” for the relevant tour.
Furthermore, the package includes a lot of indications and information as to the highlights at the roadside: whether it refers to architectural monuments, beauties of nature, or worthwhile museums. Thus, you'll never find closed doors or fail hidden places of interst.
On request, we put bike for rent at your disposal, obtain railway and plane tickets for you prior to travelling, or book additional lodging in one or more of our hundreds of contractual hotels for you. For many individual tours, we offer you the booking of a transfer back to the hotel where your tour started.
We book your rooms at the requested hotel category, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.
For example, in case of cycle defect or flooding that makes a continuation of your tour impossible: no problem, we also work during weekends and your can reach us 7 days in case of emergency.
On the guided tours you travel with a group of like-minded individuals and can enjoy support and assistance throughout from our on-site tour guides. The tours take place on specified dates. If not stated otherwise in the travel description, the minimum number of participants in group tours is 8. This number must be reached until 4 weeks before the date of departure.
Our guided tours services covers the following services:
During our guided tours you will be accommodated in selected mid-class-hotels or good guesthouses.
The biker breakfast is always included and will fortify you before you start to padel. If desired, your tour guide will organise a picnic in beautiful natural surroundings at lunch time, depending on availability and weather conditions. In the evening we always have a table reserved in a restaurant for a meal together. We also see to attend your special wishes. For instance, if you are vegetarian simply let us know on the registration form.
The guide accompanies the group all the time. He knows the routing like the back of his hand, gives you details on places of interest at the roadside and takes your sudden wishes and demands into consideration.
We organise the transport of your luggage from hotel to hotel! You can sit on your bike totally untroubled. In case that a service-coach (toureigener Begleitbus) is with your group all the time, it does not only carry your luggage but also can take tired bikers for some distance.
On request, we put bike for rent at your disposal.
We book your rooms in the requested mid-class-hotels or guesthouses, give you tips as to suitable clothing and luggage, and help you to organise your arriving and returning journey. We also gladly answer any further questions you may have.
We'll be happy to arrange for you the planning of your journey here and back home. We look up train and plane connections for you and have your tickets booked. In case you will be arriving by own car, we let you have detailed information about parking possibilities.
Do you think you might like the starting location or the destination of your bike tour so much that you would decide to stay there longer? Or do you want to begin you holiday passing one week on your own in the respective region? No problem, we will organise everything for you. The price for additional nights are stated under the respective tour. Simply state in your booking form where and how long you'd wish to stay.
Eigentlich möchte man bei der Planung einer tollen Radreise ja gar nicht daran denken, welche Gründe sie eventuell noch verhindern könnten. Mit dem rechtzeitigen Abschluss einer Reiserücktrittsversicherung können Sie sich aber vor finanziellen Nachteilen schützen. Deshalb empfehlen wir Ihnen, nach Erhalt Ihrer Buchungsbestätigung einfach eine entsprechende Reiserücktrittsversicherung abzuschließen.
Wir arbeiten in diesem Bereich mit der ERGO Reiseversicherung zusammen, die unseren Kunden folgende Reiserücktrittsversicherungen anbietet:
- Einmalreise-Versicherung
(Reiserücktrittsversicherung für eine gemäß Reisebestätigung gebuchte Reise inklusive Reiseabbruch-Versicherung)
- Jahres-Versicherung
(Reiserücktrittsversicherung für beliebig viele Reisen innerhalb eines Jahres inklusive Reiseabbruch-Versicherung)
Optional können beide Reiserücktrittsversicherungen durch eine Reisekranken-Versicherung mit medizinischer Notfall-Hilfe sowie eine Reisegepäck-Versicherung ergänzt werden.
Damit der Versicherungsschutz gewährleistet ist, müssen Sie bei allen Versicherungen die gleichen verbindlichen Fristen einhalten: Der Abschluss muss mindestens 30 Tage vor Reisebeginn bzw. bei kurzfristigen Reisen ab dem 29. Tag vor Reiseantritt innerhalb von 3 Werktagen nach Ihrer Reisebuchung erfolgen.
Über folgenden Link erhalten Sie detaillierte Informationen und können die passende Reiserücktrittsversicherung direkt online abschließen.
Zum Online-Versicherungsabschluss
With Velociped you can pay either by bank transfer or online with your credit card (Visa- or Mastercard). For our online payment service we use a system of the Volksbanken Raiffeisenbanken. It is easy to use and offers you the highest possible online security. For customers from EU countries, payments to Velociped by credit card are also free of charge.
