Corona virus and holiday planning
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Corona virus and holiday planning
Corona virus and holiday planning
As of 05.12.2022
Outdoor exercise, loving hotel comfort, delicious restaurant treats, inspiring cultural highlights and refreshing cycling stops. What would our cycling tours be without the caring commitment of our local partners, who give you a warm welcome.
There are currently no legal travel restrictions for our trips in Germany and Europe.
Please note:
- As the Covid 19 situation can change at any time, we kindly ask you to inform yourself about applicable regulations at your destination and during your journey (plane, train, bus) before you start your trip.
An up-to-date overview of applicable measures and travel and safety advice regarding Covid-19 for all countries in the EU and Switzerland can be found here:
https://reopen.europa.eu/en/
- If you have a current vaccination certificate, we recommend that you carry it with you during your journey as a digital EU COVID certificate - either as a printed QR code or in one of the EU-wide connected apps.
- For bike & boat tours, we recommend that you carry out a Corona self-test before the tour.
- To cover the financial risks of trip cancellation that may arise due to an unexpected Covid-19 illness, we recommend taking out travel cancellation/interruption insurance plus supplementary Covid-19 cover.
- Depending on local regulations, it may be necessary to wear a mouth-nose protection. We therefore ask you to carry medical masks with you during the trip.
As of 05.12.2022
There are currently no legal travel restrictions for our trips in Germany and Europe. As the Covid 19 situation can change at any time, we kindly ask you to inform yourself about applicable regulations at your destination and during your journey (plane, train, bus) before you start your trip.
An up-to-date overview of applicable measures and travel and safety advice regarding Covid-19 for all countries in the EU and Switzerland can be found here:
https://reopen.europa.eu/en/
In accordance with the statutory regulations, you can cancel a package tour free of charge if „unavoidable and extraordinary circumstances“ (formerly „force majeure“) occur at or in the immediate vicinity of the holiday destination which significantly impair the performance of the package tour or the transport of persons to the destination. The decisive factor is that this has been established by the authorities.
Should a travel or transport ban be imposed by the authorities for your travel destination and arrival and departure areas during your travel period, you can withdraw from the trip free of charge and we will refund your payment in full within 14 days.
Currently, such a situation does not exist for all trips in Germany and Europe. Therefore, a free cancellation is not possible and the legal travel conditions of Velociped apply.
You can change your trip to a later date up to 28 days before departure, subject to availability. The fee for this is € 50.00 per person. A free rebooking is not possible.
The financial risks of cancelling a trip due to an unexpected Covid-19 illness can be covered by travel cancellation insurance / interruption insurance plus supplementary Covid-19 insurance. Please enquire about appropriate insurance cover in your home country.
You have the unrestricted right to get all your money back within 14 days. We strictly adhere to this rule!
An important addition to this: Your payments to Velociped are 100% secured by the „insolvency insurance“ which Velociped as tour operator has taken out with TourVers. You will receive a corresponding „Sicherungsschein“ (security certificate) from us at the time of booking, which proves this. You will get your payment back in any case, even if Velociped would be forced to file for insolvency.
For further questions and answers, please do not hesitate to contact us by e-mail or telephone. Our office is open Monday to Friday from 9.00-17.30.
Your Velociped Team
