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FAQ

You may still have one or the other question. We have, therefore, compiled the most frequently asked questions for you. In case you need some more details, feel free to give us a call or send us an e-mail.

What is the difference between an individual and a guided tour?

On the individual tours you set your daily itinerary and decide how long you’d like to stay where. We give you a detailed route description as well as tour information and practical tips. If desired, we will also be happy to help you with planning. You will find more information under our tour types.

On the guided group tours you will be looked after by one of our tour guides, who will take care of everything. You simply get on your bike and enjoy a perfectly organised bike tour for 8–20 people. For example, we take care of separate luggage transport and ensure that the guided tour goes smoothly. For more information see tour types.

Have you got special offers for group tours?

Are you planning a group tour? A week with your friends, or a weekend with the colleagues? Great! We'll gladly submit you a non-binding tour offer matching with your ideas. You specify the required region and other relevant details, and we compile a tailor-made tour for you. We are, of course, also working actively for you en route.  On request, we transport your luggage and settle all kind of annoying accounts.

Are your tours also suitable for children?

Children are always welcome with us – whether in a booster seat or child transporter, on their own bike or on our sturdy Velociped juvenile bike. Children of all ages can come along on a large number of our tours. And our family plus tours are particularly suited to children and teenagers.

Is the luggage transported separately?

Your luggage is transported separately on each cycling stage. An eventful day waits for you after you had a good breakfast and left your suitcase at the reception.

Can I take along my own bicycle?

Of course you can ride your own bike. In this case provide that it complies with the following criteria: multiple gears, tyres wide and enough general road safety. In case it breaks down, we will of course see to help you.

What is the particular of Velociped tourers?

As the name says, the Velociped tourer is conceived specially for cycling tours. It offers maximum running comfort and highest possible safety, and already had proven excellent performance over thousands of kilometres. For all our bikes we offer a 100% repair service. The tourer will be at your disposal from the tour start, recently checked and exactly fitting your body size. They are manufactured for us by Campus, the experts for high-quality, custom-made bicycles. More information and detailed descriptions of all our bikes and equipment you will find in the paragraph Velociped tourer and equipment.

 

 

I'd like to stay longer at the tour destination. Would this be possible?

No problem, we will organise everything for you. You can stay longer at the starting location as well as at the tour destination or even during the tour. The price for additional nights are stated under the respective tour. Simply state in your booking form where and how long you'd wish to stay.

What ist lodging during a tour like?

During our guided tours you will be accommodated in selected mid-class-hotels or good guesthouses.

For all of our individual tours we offer you either comfortable hotels or good family-owned guesthouses. You may, often, even choose between these two different standards: If you prefer smaller, family-owned guesthouses or hotels, we recommend you our category B. Should you prefer comfort hotels, our category A would be the right choice.

What is board during a tour like?

Breakfast is included on every tour, so that you get a good start to every day of cycling. On many tours you also have the option of booking half board.
On many tours you also have the option of booking half board. En route your catering depends on the type of tour selected:
On the guided group tours the tour guide can organise a nice picnic (weather permitting) or recommend stop-off options. In the evening a table will already be reserved at a restaurant for your group.
On the individual tours you decide yourself where you would like to take a break and have a snack. We can provide you with good restaurant recommendations for your evening meals in advance.

Can special meals, as for example vegetarian food, be considered?

Our services guarantee you a smooth and perfectly organised cycling holiday including the consideration of individual requests as to meals. If you are e. g.  vegetarian simply let us know your special wish on the registration form.

With the individual tours you are in control of your own catering, right down to breakfast, meaning that you can stop at selected restaurants to enjoy vegetarian food, for example.

What does all-carefree service for individual tours mean?

All our individual tours include our special all-carefree service for individual tours. All detailed services you will find in the paragraph all-carefree service for individual tours. Here we give you a short overview:

- accommodation with breakfast
- room with shower/bath/WC
- luggage transport
- cycling map with marked route
- detailed route description
- touristic information
- tips for tour preparations
- 24hours-hotline service

I am not very sporty. Could I run a tour anyway?

Our bike tours are the perfect framework for joint experience and everybody gets on well with us. Not only the destinations and cycle tracks are versatile, but the different levels of difficulty also take individual ideas and conditions into consideration. We have marked all of our tours with the corresponding levels of difficulty (from + easy to ++++ advanced). So, you'll always have a good run with us. If you like, you can rent a Tandem or an e-bike from us. For further information see Bikes.

Which are the levels of difficulty, if any?

Beside the running route, the respective speeds and altitude differences are also crucial factors for an individual sense of well-being. We have marked all of our tours with the corresponding levels of difficulty.

easy+Very relaxed cycling in mostly flat terrain.
easy to moderate++Easy cycling, pushing the bike now and then.
moderate+++For people in a general good shape, a few stretches across more difficult terrain, or pushing the bike.
advanced++++For experienced bikers, several tracks in hilly terrain.

More information you will find in the corresponding tour description. For trained people an bikers who prefer more speed on their tour we offer our sportive tours.

What are the stretches like?

There are many routes to reach a destination. The right choice of the routing is decisive for your travel experience.  We have, therefore, put special emphasis on the selection of our tours adapting the routing to current regional changes. Detailed information conerning the stretches you will find in the corresponding description of each tour.

What does the Velociped quality mark mean?

Our travels are our capital. And are our greatest passion. Therefore, we are particularly ambitious and precise with regard to our quality fitting and realisation. In order to cope with this high quality standard, we organise and accompany our tours personally. In addition, we co-operate with selected partners of many years' standing for offering you a still wider range of travels.
You will see whether a tour is an original Velociped tour or a partner tour by the little flag symbol with relevant information on the individual tours.

Are the arriving and departing journeys arranged for?

We'll be happy to arrange for you the planning of your journey here and back home. We look up train and plane connections for you and have your tickets booked. In case you will be arriving by own car, we let you have detailed information about parking possibilities.

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